A Simple Intercom Product Tours Alternative
Intercom Product Tours requires their $99/mo Pro plan + an add-on. VisitorStep gives you beautiful tours for $29/mo — no strings attached.
Start Free TrialSave $1,500+ per year
Intercom Pro + Tours: $150+/mo vs. VisitorStep: $29/mo
Same tour features, 80% less cost.
Why Teams Switch from Intercom Tours
No Bundling
Intercom forces you into their ecosystem. We don't. Use VisitorStep alongside any chat or CRM tool you prefer.
Fair Pricing
Why pay $150+/mo just for tours? VisitorStep gives you the same features without the Intercom tax.
Tour Specialists
We focus 100% on product tours. That means better features, faster loading, and constant improvements.
Feature Comparison: Product Tours
| Feature | VisitorStep | Intercom |
|---|---|---|
| Product Tours price | $29/mo | $99+/mo (add-on) |
| Free plan | ✅ | ❌ |
| Chat/messaging | ❌ | ✅ |
| Product tours | ✅ | ✅ |
| Tour analytics | ✅ | ✅ |
| Checklists | ✅ | ✅ |
| No platform branding | ✅ | ❌ |
| Setup complexity | 5 minutes | Moderate |
The Smart Stack
Instead of paying Intercom $150+/mo just for tours, many teams use:
- ✅ VisitorStep — Product tours ($29/mo)
- ✅ Crisp — Live chat (free tier available)
- ✅ Help Scout — Help desk ($25/mo)
Total: ~$54/month vs. Intercom's $150+/month
"We were paying Intercom $200/month mostly for their tours. Switched to VisitorStep for tours and Crisp for chat. Now we pay $29/month total."
Frequently Asked Questions
How much are Intercom Product Tours?
Intercom Product Tours is an add-on to their Pro plan. You need Intercom Pro ($99/mo) + Product Tours add-on (pricing varies, typically $50-150/mo). Total: $150-250+/month. VisitorStep starts at $29/month standalone.
Does VisitorStep include chat like Intercom?
No. VisitorStep focuses purely on product tours and onboarding. If you need live chat, you can use VisitorStep for tours + a dedicated chat tool like Crisp or Tawk.to (often free). This combo is still cheaper than Intercom.
Are Intercom's tours better than VisitorStep?
Intercom's tours are well-designed, but VisitorStep offers the same core functionality at 1/5th the price. If budget matters, VisitorStep is the smarter choice.
Ready to stop overpaying for tours?
Get the same features without the Intercom ecosystem lock-in.